Privacy Policy
SASClock (“SASClock”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, applications, and services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Company name
- Job title
- Phone number
- Billing information
- Account credentials
- Support requests
- Communications with our team
Information Collected Automatically
When you use our Services, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Usage statistics
- Log files
- Pages visited
- Date and time of access
- Referring website
- Cookies and similar technologies
Customer Data
Our customers may upload or process business information through SASClock. We process this information only on behalf of our customers and according to their instructions.
2. How We Use Your Information
We use information to:
- Provide our Services
- Create and manage accounts
- Authenticate users
- Process payments
- Provide customer support
- Improve platform performance
- Monitor system security
- Detect fraud or abuse
- Communicate product updates
- Send service-related notices
- Respond to legal obligations
- Analyze usage trends
- Develop new features
Where required by law, we obtain consent before sending marketing communications.
3. Legal Basis for Processing (EEA/UK)
Where applicable, we process personal information under one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent
- Protection of vital interests
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain user sessions
- Remember preferences
- Improve website functionality
- Measure performance
- Analyze traffic
- Prevent fraud
- Support security
You may configure your browser to reject cookies; however, some functionality may not operate correctly.
5. Third-Party Services
We may use trusted third-party providers to support our Services, including providers for:
- Cloud hosting
- Payment processing
- Analytics
- Customer support
- Email delivery
- Security monitoring
- Error reporting
These providers receive only the information necessary to perform services on our behalf and are contractually obligated to protect it.
6. Sharing Information
We do not sell personal information. We may disclose information:
- To service providers
- To affiliated companies
- During mergers or acquisitions
- To comply with applicable laws
- To protect our legal rights
- To prevent fraud or security incidents
- With your consent
7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information, including:
- Encryption in transit
- Encryption at rest where appropriate
- Role-based access controls
- Security monitoring
- Regular backups
- Authentication controls
- Vulnerability management
No system can guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide our Services
- Meet contractual obligations
- Resolve disputes
- Enforce agreements
- Comply with legal requirements
When information is no longer needed, it is securely deleted or anonymized.
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to processing
- Receive a portable copy of your data
- Withdraw consent
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
Requests may be submitted using the contact information below.
10. California Privacy Rights
If you are a California resident, you may have rights under applicable California privacy laws, including rights to:
- Know what information we collect
- Request deletion
- Correct inaccurate information
- Limit certain uses of sensitive information where applicable
- Exercise your rights without discrimination
We do not sell personal information.
11. International Data Transfers
Your information may be processed in countries other than your country of residence. Where required, we implement appropriate safeguards for international transfers.
12. Children’s Privacy
Our Services are intended for business users and are not directed to children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect information from children.
13. Customer Responsibilities
If you use SASClock on behalf of an organization, your organization is responsible for ensuring it has the appropriate rights and permissions to submit personal information through the Services.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material changes will be communicated through our website or by email where appropriate. The “Last Updated” date will indicate when revisions become effective.
15. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
If your organization has appointed a Data Protection Officer or privacy contact, requests may also be directed through that contact.
16. Governing Law
This Privacy Policy shall be governed by the laws applicable to the jurisdiction in which SASClock operates, except where mandatory privacy laws provide otherwise.
By using SASClock, you acknowledge that you have read and understood this Privacy Policy.